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NEW QUESTION 1
CORRECT TEXT
For which objects mass email can be sent, How is it achieved?

    Answer:

    Explanation: Mass email can be sent to Leads, Contacts and Cases. This is achieved by: Clicking the link ‘Mass Email Leads’ on the Leads tab. Clicking the link ‘Mass Email Contacts’ on the Contacts tab. Clicking the link ‘Mass Email Cases’ on the Cases tab.

    NEW QUESTION 2
    CORRECT TEXT
    What are the drawbacks of quick create?

      Answer:

      Explanation: The fields which are displayed in the quick create page layout (e.g. while creating a new contact, if we use quick create to create a new account on the fly) cannot be modified/selected/chosen by us & validation rules don’t fire (for the account which is created quickly using quick create) which is a limitation of Salesforce.

      NEW QUESTION 3
      CORRECT TEXT
      Why is picklist values limiting of Stage picklist (of Opportunity) not implemented directly through picklists available for editing for the record type?

        Answer:

        Explanation: With Sales Process many different Sales Processes can be created with different values in the Stage picklist for each of them & they can be used interchangeably with any record type on a plug-n-play basis. Otherwise the values in the Stage picklist would have to be tediously modified each time if it were done using picklist available for editing for any record type.

        NEW QUESTION 4
        Reports can only display 1 child object at a time.

        • A. True
        • B. False

        Answer: A

        NEW QUESTION 5
        CORRECT TEXT
        A user is facing issues while logging in to Salesforce. What should the administrator do?

          Answer:

          Explanation: Check if the user is using the correct URL’s for Salesforce. Check ifthe user is using the correct User Name and Password for that environment. Check the user’s login history from Setup -> Manage Users -> Login History Check if any login in hour restrictions or login IP address restrictions exist on the profile to which the user belongs from Setup -> Manage Users -> Profiles -> -> Login Hours and Setup -> Manage Users -> Profiles -> -> Login IP Ranges Check if there is

          NEW QUESTION 6
          Which of the following statements about setup audit trail are true? (Select all that apply.)

          • A. Tracks setup changes made by developers and administrators
          • B. Displays 20 most recent changes
          • C. Tracks only the date of change
          • D. Tracks changes to data in custom object records

          Answer: AB

          NEW QUESTION 7
          CORRECT TEXT
          To enforce data consistency using validation rule, which function should be used?

            Answer:

            Explanation: VLOOKUP

            NEW QUESTION 8
            'View All' has been checked at the profile level for a custom object Position but 'Modify All' has not been checked. OWD is read/write of the Position object. For any user having this profile Position records owned by other users will be read/write.

            • A. True
            • B. False
            • C. Depends

            Answer: C

            NEW QUESTION 9
            Quotes can be created from

            • A. Quotes tab
            • B. From 'Quotes' related list on an opportunity
            • C. From both of above

            Answer: B

            NEW QUESTION 10
            'View All' has been checked at the profile level for a custom object Position but 'Modify All' has not been checked. OWD is read/write of the Position object. Any user can delete Position records owned by other users.

            • A. True
            • B. False
            • C. Depends

            Answer: C

            NEW QUESTION 11
            CORRECT TEXT
            The sales team would like to have a map displaying the company location on the Account page. What tool should you use?

              Answer:

              Explanation: Visualforce - you should create a custom page to display a map component and include it in a page layout.

              NEW QUESTION 12
              CORRECT TEXT
              From where would you add the Default Account Team?

                Answer:

                Explanation: From Setup > My Personal Information > Personal Information > Default Account Team related list

                NEW QUESTION 13
                CORRECT TEXT
                Can attachments to Salesforce records be attached using the Apex Data Loader?

                  Answer:

                  Explanation: The csv file would need to have these columns: ParentId – the Salesforce ID of the parent record to which the attachment should be attached. For example, Account record ID 0019000000CZYfN Name
                  The name with which this attachment should be saved in SFDC (We can give any name, not necessary it should be the file name) File Attachment1 IsPrivate
                  0 if the attachment is not private; 1 if it is private. OwnerId

                  NEW QUESTION 14
                  CORRECT TEXT
                  Can an administrator view the reports stored in any user’s ‘My Personal Custom Reports’ folder?

                    Answer:

                    Explanation: No

                    NEW QUESTION 15
                    CORRECT TEXT
                    Which of these records cannot be deactivated once activated? Product, Contract, Campaign

                      Answer:

                      Explanation: Contract

                      NEW QUESTION 16
                      CORRECT TEXT
                      What is the Developer Console?

                        Answer:

                        Explanation: The developer console is another tool for coding, debugging and testing applications. The developer console can be used to edit Visualforce pages components, and controllers.

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